Frequently Asked Questions

We are happy to take things such as tack and rugs etc. Just let let us know.

We are more than happy for 2 passengers to travel with us. Please bear in mind that if you are moving yards for example, that you have a means to get home. This is because we may not be able to drop you off after as we may be going off in another direction after dropping your horse. 

Depending on journey length, horses will be offered water regularly during transportation. We are happy for your horse to have a hay net during transportation. We do ask that you supply the hay part in case your horse has certain requirements or allergies. 

Charges are based on a combination of mileage, time and number of horses. It’s best to contact us directly to discuss your requirements and then we can provide an exact quotation. 

We are happy to accept cash and bank transfer. Please note a 50% deposit is required to secure all bookings. The remaining balance is paid on the day of delivery.

In the event you have to cancel we ask that you give more than 48 hours’ notice. Unfortunately, if less then we withhold the deposit to cover possible loss of work. This 48 hour notice period can be waived if the horse cannot travel on medical grounds and a vet’s report can be provided stating this.

We have a legal responsibility to have public liability insurance as well as hire and reward. However, as part of our terms and conditions it is the responsibility of owners to insure their own horses. 

It is a legal requirement for us to have the passport when transporting your horse however long or short the journey is. There are certain exemptions such as emergency veterinary trips etc, but transportation can be refused if the passport is not available and you may be held liable for the costs involved. Hard copy not photo copy required.

Unfortunately, we do not offer self-drive boxes. We provide driver and box.